Support for the Most Vulnerable or Self-Isolating Residents

Surrey Community Helpline

Community helpline number: 0300 200 1008 Monday to Friday, 08:00-18:00 and Saturday and Sunday 10:00-14:00.

SMS: 0786 0053 465 for deaf and hearing impaired residents only. Monday to Friday 09:00-17:00.

Online request form

Call Tandridge District Council: 01883 722000 Monday to Thursday 08:30-17:00, Wednesday 08:30-16:00, Friday 08:30-16:30. Outside these hours, please call this
number in an emergency only.

Use our contact us form or e-mail

Support available to those who are vulnerable or self-isolating include:

  • Help with essential shopping, prescription collection and dog walking
  • Emotional telephone support for those who are lonely, isolated or are carers

There is an online list of community support available at and a list of hot meal deliveries at

Support is also available for those experiencing financial hardship or need help to buy food for themselves or family.

Caterham foodbank: 07523 983122