Practice Staff

Practice Management

Mrs Sue Adcock (f) Practice Manager

Mrs Clare Jardin (f) Patient Services Manager

The management team are responsible for non-clinical aspects of the running of the practice. They may be able to help you with any administrative or non-medical queries and is available to discuss any suggestions or complaints.

Administration

In addition to the receptionists, we employ a secretary and prescription team. The latter involves processing repeat prescriptions and helping you with prescription enquiries. (There may be occasions when they have to contact you about some aspect of your prescription.) They are not able to issue prescriptions without a doctor’s authorisation.

Reception

We have an excellent team of highly trained reception staff who are here to help you. When asking for medical attention, the receptionist may ask for a few details; we have trained our staff to adopt this procedure so that we can help you in the most appropriate way.

There are at present 13 admin and reception staff who cover all aspects of the running of the practice.

We observe NHS Zero tolerance policy regarding abuse towards our staff.